Low Baseline CTR
Push notification CTR was sitting at 0.7% — far below industry benchmarks, indicating that the existing generic copy was being filtered out as "noise" by users.
Copy That Converts — Three Years of Performance Copywriting at Scale
Adda247 is one of India's largest EdTech platforms for government exam preparation — serving millions of aspirants across SSC, Railways, Banking, and UPSC verticals. CareerPower operates as its sister brand, focusing on high-intent test series and physical coaching support. Together, they run one of the highest-volume CRM and push notification operations in the Indian EdTech sector.
Shweta joined as a Marketing Copywriter in April 2022 — responsible for architecting the copy strategy for push notifications, WhatsApp campaigns, email sequences, and high-pressure sale campaigns. Every piece of copy was tracked inside MoEngage, with impressions, CTR, and revenue outcomes visible in real time. This was not creative writing — it was performance copywriting at scale, where every word either worked or didn't.
The scale was immense. We weren't just writing for one persona; we were writing for millions of aspirants from tier-2 and tier-3 cities, each with different motivations, local dialects, and levels of urgency. The mandate was to maintain brand consistency while delivering hyper-targeted triggers that pushed users from a notification to a checkout page within seconds.
Push notification CTR was sitting at 0.7% — far below industry benchmarks, indicating that the existing generic copy was being filtered out as "noise" by users.
Copy needed to work across multiple distinct exam verticals simultaneously (SSC, Railways, Banking, UPSC, JAIIB), each requiring a unique tone and vocabulary.
Peak seasonal campaigns like Independence Day and Gandhi Jayanti required revenue-linked copy that had to perform under high-stakes, short-window conditions.
The challenge of using tokens like [First Name] and [Username] effectively without making the copy feel robotic or losing the human hook.
Mastering the balance between English and Hinglish — each with different requirements for urgency, aspiration, and cultural relatability.
Combatting "notification blindness" in an audience that receives dozens of study alerts daily, requiring a disruptive creative approach for every single send.
Every campaign below was tracked and audited inside MoEngage. These are real performance metrics from real live sends. Note the direct correlation between conversational "Hinglish" hooks and higher engagement rates.
| Campaign Copy Hook | Impressions | CTR |
|---|---|---|
| Big News! Salary Hike Inside — JAIIB Mahapack 2.0 at flat 77% off... | 48,460 | 7.00% ⭐ |
| Kya Dekh Rahe Ho — Railway Exam Tayaari — Join SUPER 5000... | — | 4.94% |
| Padhlo [First Name], tabhi SELECTION ho paega — RRB Exams... | — | 5.14% |
| Gandhi Jayanti Sale — Bank Mahapack — Rs.2299 — 3X Validity | — | 3.67% |
| Abhi bhi Govt Exam Prep ke liye Bank Mahapack nahi liya? | 241,340 | 3.52% |
| RPF Constable & SI — Kyunki Ap Humare Sabse Fav Dost Hai... | 102,640 | 2.40% |
| [Username] Bilkul bahar nahi jana — NABARD Online Test Series... | 36,010 | 2.03% |
When Shweta joined, push notification CTR sat at 0.7% — a baseline typical of untested, generic copy that failed to differentiate itself from the clutter. Through systematic copy refinement, hook testing, and vertical-specific language, CTR improved to a consistent 3–5% range.
The peak achievement was the JAIIB Mahapack campaign which hit 7% CTR — representing a **900% improvement** from the baseline. This was achieved by moving away from "corporate" alerts to "conversational" triggers that felt like a message from a mentor rather than a broadcast from a brand.
The Independence Day SSC vertical campaign delivered 2× revenue against target — making it one of the highest-performing single campaigns of the fiscal cycle. This success was not accidental; it was the result of a coordinated multi-channel copy blitz.
The strategy used patriotic urgency framing combined with an aggressive discount structure. We built a narrative around "Independence from Exam Fear," which resonated deeply with the target demographic. All copy — across push, WhatsApp, and email — was synchronised to hit during the critical 72-hour sale window, creating a "surround sound" effect that made conversion inevitable.
In May 2024, Shweta was awarded the "Above and Beyond" Certificate of Appreciation by Adda247 CEO Anil Nagar and COO Saurabh Bansal. This award recognised her sustained performance, creative leadership, and significant contribution to revenue growth over three years of relentless campaign delivery.
This recognition served as a testament to the impact of high-fidelity copywriting in a performance-driven environment, where creative output is directly tied to the bottom line.
Over three years at Adda247, Shweta delivered a 900% improvement in push notification CTR, contributed to multiple record-breaking revenue campaigns, and built a robust copy infrastructure that continues to serve the brand. She developed the templates, tone guides, and A/B testing frameworks that transitioned the team from "guessing" to "knowing" what works.
The work at Adda247 established the performance copywriting foundation that underpins her entire career. It proved that in the world of high-volume digital marketing, copy is not just an aesthetic choice — it is the single most powerful lever for driving user action and business revenue at scale.